Frequently Asked Questions

Your Camozzi Questions Answered

How do I register for an online store account?

Can I register for a trade account with Camozzi Automation UK?

How do I access pricing and availability for Camozzi products?

What is the carriage charge for my order?

I have a query about placing an order or making a payment, how do I get in touch?

Can I request a partial shipment for my order?

Can Camozzi process a call-off order if I cannot place scheduled orders?

Can Camozzi hold call-off orders in stock for next day delivery?

I have a query about a recent order or the goods I have received, how do I get in touch?

Can I get technical support for Camozzi products?

My goods were out of stock in the UK and have been ordered from Italy, when will I receive my order?

Can you ship my order direct to our customer?

Are there any training resources available from Camozzi?

How can I stay informed about new products or updates from Camozzi?

Where are you located?

I have some product samples. Can you provide equivalent products?

How quickly can I get a pneumatic cylinder?

Does Camozzi offer a 24 hour cylinder service?

I have a Camozzi pneumatic lubricator. What viscosity lubricant should I use?

If I already have lubricant in my pneumatic lubrication system, can I remove it?

Will my existing non Camozzi branded reed switch fit a Camozzi branded cylinder?

What is the difference between single acting cylinders and double acting cylinders?

What is the difference between 3/2 valves and 5/2 valves?

Can you offer a direct replacement for my non Camozzi branded cylinder?

Can Camozzi manufacture bespoke control panels and systems to suit my individual requirements?

Can you supply kits for machine builders?

Can you assemble Multipole and Fieldbus Valve Islands in the UK?

I am looking to purchase a Series 3 valve from Camozzi. What coil do I need?

How do I browse the Camozzi range of Electric Actuators?

How do I access the Camozzi product library including CAD models available for download?

How do I access the online configurator tool?

Does Camozzi supply material, ATEX or WRAS certificates?

What is the country of origin of your products?